Creator publishing and payouts

A story will not publish

Mystrix Studio displays separate blocking errors and warnings when authored content is incomplete or inconsistent. Every blocking error must be corrected before the wizard enables publishing. Warnings are advisory: review them and either correct them or explicitly ignore them in the checklist. Use the finding's Fix action to open the referenced story area, then run the publish check again. If a finding does not explain what must change, ask for human support and include the story title, the exact message, and any event, branch, object name, or finding code shown.

Creator earnings and payout status

Creator earnings and statements appear on the creator earnings page. Estimates can differ from finalized statements, and the automated assistant cannot approve, schedule, or redirect a payout. On the Creator website, open Performer rights & pay to add or change the account's default PayPal destination. In the creator mobile app, open Payout settings. Creator and performer compensation share that account-owned default destination. The operator can override that default when scheduling an individual payment. Referral payout settings are managed separately in the referrals area of the reader site.

The current-period estimate has three parts: your share of the shared creator pool, direct revenue attributed to your paid broadcasts, and advertising earnings allocated to your Stories. Advertising includes reconciled external-provider statements and qualified in-house campaign views charged once against funded prepaid budgets. Campaign funding and client observations alone do not earn compensation. The shared pool contains recorded subscription revenue. Operating costs, confirmed refund and chargeback adjustments, and any deductions carried from an earlier period are shown separately and deducted before the creator percentage is applied. Licensed-performer compensation can cover an exact cast voice, selected expert recording, or licensed likeness image used by a published Story version. Its session and use components are shown as a separate deduction from that net pool before the creator percentage; they are not taken from an already-calculated creator pool. The earnings page reports gross revenue, operating costs, contra-revenue adjustments, carried deductions, the pay-period pool, performer deduction, post-performer creator-pool basis, and resulting creator pool. If a platform-funded cost is still estimated, unpriced, or unreconciled, the page shows the accounting-close blocker and the period cannot close or generate its statement until the exact total is recorded.

Your own interactions with your stories can appear in the general play count but are excluded from the compensation-eligible play share. Plays by free-tier readers can appear in play counts too, but the pool is funded by subscription revenue alone. Estimates can therefore move until the accounting period closes and its statement is finalized.

For a missing statement, a payment marked failed, or an amount you believe is incorrect, ask for human support. Include the statement or payment identifier and the period involved. Never send a payout password or one-time verification code in a support message. If you did not make a payout-settings change shown on your account, contact support promptly.

A finalized statement is not edited when a provider reports a later correction. Instead, the next accounting period can contain a signed corrective statement that names the original and shows the changed pool, direct-revenue, advertising, or performer-use component. Positive corrections are payable normally. Negative corrections must be combined with later positive statements before those statements can be scheduled; the original statement remains visible. If an original advertising settlement is allocated after its period closed, any unpaid creator amount appears on a later statement's advertising line. An amount already included in a statement is not added again. A negative advertising carryforward must be included with a later positive statement before that statement can be scheduled for payment.

When you get paid

For performer licensing and compensation, open Performer rights & compensation in Creator Tools. The same workspace appears under a Story's Rights & licences menu, and Reader Profile links directly to it in Creator. Any registered account can use it, even without a Story. It holds consent, licence history and revocation, voice and likeness submissions, commissioned requests, statements, payout settings, and expert contributions. Performer statement notifications arrive in Creator.

Compensation runs on a monthly cycle. After a calendar month closes, a royalty statement is drafted for that period, then reviewed and finalized. You never send an invoice; a finalized statement can be acknowledged in the creator mobile app.

Payments are scheduled for the 20th of the month. That is the scheduled date rather than a guarantee: statement finalization and payment release are authorized operator actions, so a payment can be held or moved to a different date for a particular run. The earnings page shows your next statement date, your next expected payment date, any scheduled payment, and your payment history.

A payout is not scheduled until the statements being paid total at least CAD 50. Below that amount your balance carries forward and combines with a later statement instead of being paid early or dropped. This threshold applies to gross compensation before withholding.

The Creator earnings page and Performer compensation workspace on web, Android and iOS have a tax-document form. Submit your signed PDF, up to 2 MiB, with its document type and name. The form shows whether the Company review is missing, pending, rejected, accepted or expired. Accepted reviews show the withholding rate. A replacement requires a new review, and compensation cannot be scheduled or sent without a current accepted document. Your scheduled statements and payments show gross compensation, tax withheld and net payment. Tax documents stay private; do not put them in a Story asset library or a support message.

If a statement is finalized and you believe a payment is overdue, ask for human support and include the statement or payment identifier and the period involved.