Privacy Policy

Last updated: February 1, 2026

1. Introduction

Mystrix ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our interactive storytelling platform.

2. Information We Collect

Information You Provide

  • Account Information: Email address, display name, password
  • Profile Information: Bio, preferences, settings
  • Payment Information: Processed securely through our payment provider (Stripe)
  • Communication: Support requests and feedback

Information Collected Automatically

  • Usage Data: Pages visited, features used, session interactions
  • Device Information: Browser type, operating system, device identifiers
  • Log Data: IP address, access times, referring URLs

3. How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Process transactions and manage your account
  • Personalize your experience and content recommendations
  • Improve our Service and develop new features
  • Communicate with you about updates and support
  • Ensure safety and security of the platform
  • Comply with legal obligations

4. AI and Story Interactions

When you interact with stories on Mystrix:

  • Your inputs are processed by AI systems to generate story responses
  • Session transcripts are stored to enable resuming sessions
  • Aggregate, anonymized data may be used to improve AI quality
  • We do not use your personal interactions to train AI models on other users' content

5. Information Sharing

We do not sell your personal information. We may share information with:

  • Service Providers: Third parties that help us operate (payment processing, hosting, analytics)
  • Creators: Aggregate, anonymized statistics about story performance
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure authentication systems
  • Regular security assessments
  • Access controls and monitoring

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time.

8. Your Rights

Depending on your location, you may have rights including:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of your data
  • Data portability
  • Objection to processing
  • Withdrawal of consent

To exercise these rights, please contact us through our support system.

9. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your session and authentication
  • Remember your preferences
  • Analyze usage patterns
  • Improve our Service

You can control cookies through your browser settings.

10. Children's Privacy

Mystrix is not intended for children under 13. We do not knowingly collect information from children under 13. If we learn we have collected such information, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on the Service and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through our support system.