Privacy Policy

Last update: September 5, 2026

1. Introduction

Mystrix ("we", "our", or "us") dey committed to protect your privacy. This Privacy Policy explain how we collect, use, disclose, and protect your information when you use our interactive storytelling platform.

2. Wetin We Dey Collect

Information Wey You Provide

  • Account Information: Email address, display name, and password
  • Profile Information: Bio, preferences, den settings
  • Payment Information: Dem process am securely through our payment providers (Stripe, and PayPal where dem offer am)
  • Communication: Support requests and feedback dem
  • Content Wey You Create: Story inputs and messages wey you write during sessions, world chat messages, creator drafts, and any images, audio, or video wey you upload

Information We Collect Automatically

  • Usage Data: Pages wey you visit, features wey you use, session interactions
  • Device Information: Di kind browser, operating system, and device identifiers wey you dey use
  • Log Data: IP address, time wey dem access am, referring URLs

3. How We Take Your Information

We dey use your information to:

  • Provide and maintain di Service
  • Handle transactions and manage your account
  • Make your experience and content recommendations dey personal
  • Improve our Service and build new features
  • We go talk to you about updates and support
  • Keep the platform safe and secure
  • Follow legal obligations

4. How AI Dey Handle Your Content

When you play story, ask our support assistant, chat for world, or use our creator tools:

  • DeepSeek dey mainly process Story choreography using deepseek-flash. Groq na di configured distinct fallback for Story choreography. These services dey select and arrange fixed material wey creator write; dem no dey write live Story prose. General platform text, including support questions and non-story world chat, still dey processed on di Mystrix host through loopback-only Ollama. OpenAI, OpenRouter, and Alibaba Cloud (Qwen) still be approved hosted providers, but dem no dey part of di canonical reader route and dem dey receive platform-selected text only if dem deliberately select am and disclose am through di governed provider configuration. If a creator configure their own text-generation credential, authoring requests wey dem make with that credential dey pinned to di creator-selected provider. Those requests no dey fall through to di platform reader route.
  • We store session transcripts so you fit resume sessions
  • We fit use combined anonymous data to improve AI quality
  • We no use your personal interactions to train AI models with other users' content
  • For text wey we send go third-party AI provider, we no dey control whether dat provider dey keep am or dey train on top wetin e receive. Na dat provider own terms dey govern am.
  • If you turn on Story speech, Mystrix go send sanitized spoken prose, language, and one fixed licensed voice identity go ElevenLabs. Story speech no dey on unless you enable am. Mystrix go keep admitted audio for durable cache so replay no go send di text again. No fallback speech provider dey, and ambiguous result no go retry automatically.
  • When classifier dey process images and videos wey you upload, one reduced image copy or, for video, one poster frame wey dem extract, go dey sent to DeepSeek for automatic safety verification. DeepSeek dey use those pixels only to return safety scores; e no dey generate or edit images. OpenAI no dey receive those image copies or poster frames. If result get flag, verification no dey available, or classifier spoil, di uploaded asset no go dey available for Story application until human review record explicit approval; rejection go keep am blocked. Na only approved reviewed Creator uploads or approved reviewed house-owned assets dem fit apply. Automated verification na moderation aid, e no be guarantee say dem go catch every bad item.
  • Mystrix no dey generate or edit Story image. Na only Creator upload wey dem don review and approve, or house-owned image wey dem don review and approve, dem fit put for Story surfaces wey qualify. To put image wey dem don already review no be image generation. DeepSeek dey process visual pixels only for di small safety-verification path wey we talk about above; dem never dey use am to generate or edit image.
  • Dem fit reuse reviewed house image only when visual scope, rights evidence and safety review match. Creator image remain under creator custody and e no go become shared stock. Every full-frame image dey limited to the exact owner, Story version and event.

5. How We Share Your Info

We no sell your personal information. We fit share information with:

  • Service Providers: Third parties wey dey help us operate. Na our payment processors (Stripe, and PayPal where dem offer am), di AI providers wey dey section 4, ElevenLabs for optional Story speech, DeepSeek for upload safety verification, and Google for push notifications to our mobile apps. We no dey share your information with any third-party analytics provider; check section 9.
  • Creators: Combined anonymous statistics about story performance
  • Legal Requirements: When law require am or to protect our rights
  • Business Transfers: For merger, acquisition, or sale of assets

6. How We Keep Your Data Safe

We use proper technical and organizational measures to protect your information, including:

  • We dey encrypt data when e dey move
  • Secure login systems
  • Regular security checks
  • Access controls and monitoring dey

7. How Long We Keep Your Data

We keep your information as long as your account dey active or as needed to provide services. You fit request to delete your account and related data anytime.

8. Your Rights

Depending on where you dey, you fit get rights like:

  • Way to reach your own personal information
  • Correct data wey no accurate
  • Delete your data
  • Move your data
  • Object to processing
  • Withdraw consent

To use these rights, abeg contact us through our support system.

9. Cookies and Tracking Wey Dey Follow You

We use cookies and similar technology to:

  • Keep your session and authentication
  • Remember wetin you like
  • Analyze how people dey use am
  • Make our Service beta

You fit control cookies through your browser settings.

We host our visitor analytics for our own servers. We no use Google Analytics or any third-party analytics provider, and we no sell or share visitor data. Analytics no set cookie: we count visitors with rotating one-way fingerprint wey we no fit reverse to IP address, and wey stop to connect to anybody within 24 hours. We respect Do Not Track and Global Privacy Control browser signals — if your browser send either one, we no record anything at all.

10. Children's Privacy

Mystrix no be for children under 13. We no knowingly collect information from children under 13. If we discover say we collect such information, we go delete am quickly.

11. Changes to Dis Policy

We fit update this Privacy Policy from time to time. We go notify you about any major change by posting the new policy for the Service and updating the "Last updated" date.

12. Contact Us

If you get questions about this Privacy Policy or how we handle data, abeg contact us through our support system.